Essays and case studies on decision architecture in digital environments. What happens when interfaces decide for us — especially about money.
What I built, and what I didn't understand — ten years in fintech, a study out of Yale, and a finding I can't shake.
What I built, and what I didn't understand — ten years in fintech, a study out of Yale, and a finding I can't shake.
Why the costliest mistake in digital products isn't what you say — it's what you build.
Why the costliest mistake in digital products isn't what you say — it's what you build.
Ethical choice architecture is the harder calculation, not the weaker one. In banking it earns its return at a single point: the handoff no one owns.
Ethical choice architecture is the harder calculation, not the weaker one. In banking it earns its return at a single point: the handoff no one owns.
Why the biggest information problem of our time isn't fake news — but something that triggers no alarm.
Why the biggest information problem of our time isn't fake news — but something that triggers no alarm.
Fake news, sham understanding, and now: the third layer. The problem that's just emerging.
Fake news, sham understanding, and now: the third layer. The problem that's just emerging.
Confirmation screens, sliders, «your choice» — how interfaces give you the feeling you decided.
Confirmation screens, sliders, «your choice» — how interfaces give you the feeling you decided.
Warum «frictionless» das falsche Ziel ist und warum mehr Reibung trotzdem nicht die Antwort ist.
Warum «frictionless» das falsche Ziel ist und warum mehr Reibung trotzdem nicht die Antwort ist.
On agents, a lottery ticket, and the question of who actually acts when you delegate.
On agents, a lottery ticket, and the question of who actually acts when you delegate.
Fake news triggers a fact-check. Sham understanding triggers nothing. That's exactly what makes it invisible.
Fake news triggers a fact-check. Sham understanding triggers nothing. That's exactly what makes it invisible.
Thirty seconds, a refrigerator, and why visible parts feel like knowledge you own.
Thirty seconds, a refrigerator, and why visible parts feel like knowledge you own.
One question, thirty seconds — and why an imagined listener always nods and a real one doesn't.
One question, thirty seconds — and why an imagined listener always nods and a real one doesn't.