Writing

Essays and case studies on decision architecture in digital environments. What happens when interfaces decide for us — especially about money.

Essays

The gap was always there

What I built, and what I didn't understand — ten years in fintech, a study out of Yale, and a finding I can't shake.

Essays

The gap was always there

What I built, and what I didn't understand — ten years in fintech, a study out of Yale, and a finding I can't shake.

Essays

When the Interface Goes on Trial

A click as evidence – and why what counts isn’t what you say but what you build.

Essays

When the Interface Goes on Trial

A click as evidence – and why what counts isn’t what you say but what you build.

Publications

What We Want to Build

Why ethical choice architecture in banking changes little in the existing customer base and a lot in growth.

Publications

What We Want to Build

Why ethical choice architecture in banking changes little in the existing customer base and a lot in growth.

Essays

Why the Lottery Ticket You Pick Yourself Is Worth More

Six numbers you ticked yourself – and why your brain mistakes involvement for influence.

Essays

Why the Lottery Ticket You Pick Yourself Is Worth More

Six numbers you ticked yourself – and why your brain mistakes involvement for influence.

Essays

Sham Control

Fake news, sham understanding, and now: the third layer. The problem that's just emerging.

Essays

Sham Control

Fake news, sham understanding, and now: the third layer. The problem that's just emerging.

Essays

What I learned about good design from doing bad design

A won A/B test – and why neither “frictionless” nor more friction is the answer.

Essays

What I learned about good design from doing bad design

A won A/B test – and why neither “frictionless” nor more friction is the answer.

Essays

You didn't book it. You said a sentence.

On agents, a lottery ticket, and the question of who actually acts when you delegate.

Essays

You didn't book it. You said a sentence.

On agents, a lottery ticket, and the question of who actually acts when you delegate.

Essays

The Feeling Lies

A nod in a meeting – and why sham understanding sets off no alarm.

Essays

The Feeling Lies

A nod in a meeting – and why sham understanding sets off no alarm.

Essays

The Fridge Test

A fridge, thirty seconds – and why visible parts feel like your own knowledge.

Essays

The Fridge Test

A fridge, thirty seconds – and why visible parts feel like your own knowledge.

Essays

The question that breaks sham understanding

One question – and why an imagined listener nods more easily than a real one.

Essays

The question that breaks sham understanding

One question – and why an imagined listener nods more easily than a real one.