Essays and case studies on decision architecture in digital environments. What happens when interfaces decide for us — especially about money.
What I built, and what I didn't understand — ten years in fintech, a study out of Yale, and a finding I can't shake.
What I built, and what I didn't understand — ten years in fintech, a study out of Yale, and a finding I can't shake.
A click as evidence – and why what counts isn’t what you say but what you build.
A click as evidence – and why what counts isn’t what you say but what you build.
Why ethical choice architecture in banking changes little in the existing customer base and a lot in growth.
Why ethical choice architecture in banking changes little in the existing customer base and a lot in growth.
Six numbers you ticked yourself – and why your brain mistakes involvement for influence.
Six numbers you ticked yourself – and why your brain mistakes involvement for influence.
Fake news, sham understanding, and now: the third layer. The problem that's just emerging.
Fake news, sham understanding, and now: the third layer. The problem that's just emerging.
A won A/B test – and why neither “frictionless” nor more friction is the answer.
A won A/B test – and why neither “frictionless” nor more friction is the answer.
On agents, a lottery ticket, and the question of who actually acts when you delegate.
On agents, a lottery ticket, and the question of who actually acts when you delegate.
A fridge, thirty seconds – and why visible parts feel like your own knowledge.
A fridge, thirty seconds – and why visible parts feel like your own knowledge.
One question – and why an imagined listener nods more easily than a real one.
One question – and why an imagined listener nods more easily than a real one.